Privacy Policy

Effective Date: January 15, 2025

At Sharplite Music, we prioritize the privacy and protection of our customers’ personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to ensure it is kept secure. By using our website or purchasing from us, you agree to the collection and use of information as described in this policy.

Information We Collect

When you visit Sharplite Music or make a purchase, we collect certain personal information that may include:

  • Personal Identification Information: Name, email address, phone number, mailing address, billing information.
  • Payment Information: Credit/debit card details, billing address, and other relevant payment details.
  • Device Information: IP address, browser type, device type, operating system, and location data when you visit our website.
  • Cookies and Tracking Data: To enhance your shopping experience, we use cookies that track your preferences and activity on our website.
  • Communication Data: Any details you provide through emails, phone calls, or other customer support channels.

How We Use Your Information

The information we collect from you may be used for the following purposes:

  • Order Processing and Delivery: To process your orders, deliver your products, and confirm transactions.
  • Customer Support: To address inquiries, provide assistance, and respond to your feedback.
  • Marketing and Promotional Communications: We may send periodic emails or messages about our products, services, special offers, and updates. You may opt-out of these communications at any time.
  • Website Improvement: To personalize your experience, improve our services, and offer better product recommendations.
  • Compliance and Legal Requirements: To comply with legal obligations and enforce our policies.

How We Protect Your Information

We use a variety of security measures to maintain the safety of your personal data. These include encryption, secure servers, firewalls, and other advanced technologies to ensure your information is protected during transmission and storage. Access to your personal data is restricted to authorized personnel only, who need this data to perform their duties.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website and fulfilling orders (e.g., payment processors, shipping companies, marketing partners). These third parties are bound by confidentiality agreements and are only allowed to use your information for specific purposes related to the services we provide.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. If you wish to update or delete your information, please contact us at Contact@sharplite.xyz. Additionally, you can opt-out of promotional emails at any time by following the unsubscribe instructions included in the email.

Cookies and Tracking Technologies

Cookies are small files placed on your device to improve your user experience. They help us analyze web traffic, remember your preferences, and customize your experience on our site. You can choose to disable cookies through your browser settings, though this may affect certain features on our website.

Children’s Privacy

Sharplite Music does not knowingly collect information from children under the age of 13. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete that information immediately.

Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. When we do, we will update the “Effective Date” at the top of the page. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy or the data we collect, please contact us at:

Sharplite Music
Street: 1305 Henry Ave, Bastrop, Louisiana (LA), 71220
Phone: (318) 283-7692
Email: Contact@sharplite.xyz